Privacy Policy

Satviklife.com recognises the importance of maintaining your privacy. Wevalue your privacy and appreciate your trust in us. This Policy describes howwe treat user information we collect on http://www.satviklife.com and otheroffline sources. This Privacy Policy applies to current and former visitors toour website and to our online customers. By visiting and/or using our website,you agree to this Privacy Policy.

Satviklife.com is a property of Satvik Life Sciences having itsregistered office at 224, Vivekanada Puri, Delhi - 110007.

Whenyou use our Website, we collect and store your personal information which isprovided by you from time to time. Our primary goal in doing so is to provideyou a safe, efficient, smooth and customized experience. This allows us toprovide services and features that most likely meet your needs, and tocustomize our Website to make your experience safer and easier. Moreimportantly, while doing so we collect personal information from you that weconsider necessary for achieving this purpose.

Information we collect

Contactinformation. We might collect your Name, Email, MobileNumber, Phone Number, Street, City, State, Pin Code, Country and IP address.

Payment and billing information. We might collect your billing name, billing address and payment methodwhen you buy a product. We NEVER collect your credit card number or credit cardexpiry date or other details pertaining to your credit card on our website.Credit card information will be obtained and processed by our online paymentpartner PayUMoney.

Information you post. We maycollect information you post in a public space on our website or on athird-party social media sub-site (e.g. Facebook, Twitter, Google+ SocialPages) belonging to Satviklife.com.

Demographic information. Wemay collect demographic information about you, products you like, products youintend to buy, products you buy, or any other information provided by yourduring the use of our website. We might collect this as a part of a surveyalso.

Other information. Ifyou use our website, we may collect information about your IP address and thebrowser you're using. We might look at what site you came from, duration oftime spent on our website, pages accessed or what site you visit when you leaveus. We might also collect the type of mobile device you are using, or theversion of the operating system your computer or device is running.

We collect information in different ways.

Wecollect information directly from you. Wecollect information directly from you when you buy products or register for ourservices. We also collect information if you post a comment on our websites orask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browsercookies and web beacons for collecting information about your usage of ourwebsite.

We get information about you from third parties. For example, if you use an integrated social media feature on ourwebsites. The third-party social media site will give us certain informationabout you. This could include your name and email address.

Use of your personal information

Weuse information to contact you: We might use theinformation you provide to contact you for confirmation of a purchase on ourwebsite or for other promotional purposes.

Weuse information to respond to your requests or questions. We might use your information to confirm your registration for an eventor contest.

Weuse information to improve our products and services. We might use your information to customize your experience with us.This could include displaying content based upon your preferences.

Weuse information to look at site trends and customer interests. We may use your information to make our website and products better. Wemay combine information we get from you with information about you we get fromthird parties.

Weuse information for security purposes. Wemay use information to protect our company, our customers, or our websites.

Weuse information for marketing purposes. Wemight send you information about special promotions or offers. We might alsotell you about new features or products. These might be our own offers orproducts, or third-party offers or products we think you might findinteresting. Or, for example, if you buy products from us we'll enroll you inour newsletter.

Weuse information to send you transactional communications. We might send you emails or SMS about your account or a product purchase.

We use information as otherwise permitted bylaw.

 Sharing of information with third-parties

Wewill share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registrationprocess or payment processors or transactional message processors. Some vendorsmay be located outside of India.

Wewill share information with the event organizers. Weshare your information with other parties responsible for fulfilling the purchaseobligation. Other parties may use the information we give them as described intheir privacy policies.

Wewill share information with our business partners. Thisincludes a third party who provide or sponsor an event, or who operates a venuewhere we hold events. Our partners use the information we give them asdescribed in their privacy policies.

Wemay share information if we think we have to in order to comply with the law orto protect ourselves. We will share informationto respond to a court order or subpoena. We may also share it if a governmentagency or investigatory body requests. Or, we might also share information whenwe are investigating potential fraud.

Wemay share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customerlist as part of that transaction.

Wemay share your information for reasons not described in this policy. We will tell you before we do this.

 Email Opt-Out

Youcan opt out of receiving our marketing emails. Tostop receiving our promotional emails, please email [email protected] may take about ten days to process your request. Even if you opt out ofgetting marketing messages, we will still be sending you transactional messagesthrough email and SMS about your purchases. 

Thirdparty sites

Ifyou click on one of the links to third party websites, you may be taken towebsites we do not control. This policy does not apply to the privacy practicesof those websites. Read the privacy policy of other websites carefully. We are notresponsible for these third party sites.

Your Consent

By using the Website and/ or by providingyour information, you consent to the collection and use of the information youdisclose on the Website in accordance with this Privacy Policy, including butnot limited to your consent for sharing your information as per this privacypolicy.

 If wedecide to change our privacy policy, we will post those changes on this page sothat you are always aware of what information we collect, how we use it, andunder what circumstances we disclose it.

Grievance Officer

Inaccordance with Information Technology Act 2000 and rules made there under, thename and contact details of the Grievance Officer are provided below:

Ms Kirti Goyal

224,Vivekanand Puri,

NewDelhi- 110007

Email:  contactus@satviklife.com

Time: Time: Mon to Fri (9:00 to 18:00)

If you have any questions about thisPolicy or other privacy concerns, you can also email us at contactus@satviklife.com

Pleasecontact us regarding any questions regarding this statement.

Updates to this policy

This Privacy Policy was last updated on 25.12.2015.From time to time we may change our privacy practices. We will notify you ofany material changes to this policy as required by law. We will also post anupdated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, yourvisit and any dispute over privacy is subject to this Policy and the website'sterms of use. In addition to the foregoing, any disputes arising under thisPolicy shall be governed by the laws of India.